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SERVICE IS OUR BUSINESS
 
DO IT GOOD
Always supply durable long-lasting vehicles to the clients
 
DO IT RIGHT
Military QC Procedures ensure to make each detail right
 
DO IT FAST
Advanced facilities ensure high efficiency and timely delivery
 
DO IT BETTER
Compete on better services with honesty in the market
Whole Cycle Service
We provide best service to the clients during the whole cycle of pre-sales, in-sales and after-sales, highly care about every details.

Pre-sales Service:
Before the order is placed, our sales engineers would listen to the clients and make it clear what’s their requirements in every details, then, sign the technical docs for confirmation, then we proceed the producing procedures;
In-sales Service:
During production before vehicle delivery date, we keep connected with clients on updated procedure news; when vehicle (truck body) is about to be ready to deliver, we’d inform the clients or the third party inspection agency to come to our factory to pick up the vehicles.
Truck body CKD assembly project would be more complicated than complete vehicle or truck body in CBU, we’d make it clear to the clients in advance that materials packaging way, from big panels to even as small as the rivets, we’d ensure all the parts and accessories would be packed in a right method, all items are right, each quantity is right, all parts and accessories are loaded into the containers in complete set. Thus, the clients can start working regularly since the first container launched.
After-sales Service:
We set up regional parts stocks with clients in a sound quantity, thus prompt parts delivery would be ensured when it is required.
Technical Training
All clients are welcome to send their technicians to our factory to learn about our vehicles, our engineers would train them with basic skills how to maximize the value of our vehicles and how to operate the transport refrigeration units properly.

Especially the clients get involved in truck body CKD projects, they can send technicians to China to station in our factory, we’d train them how to assemble the insulation boxes perfectly and how to fit it to truck chassis.

We send engineers to overseas clients periodically to train their technicians and workers with professional knowledges and skills, to ensure they'd work on our vehicles and truck bodies in right way, thus to ensure to create the max value to the clients.
Project Cooperation
We’re seeking long-term strategic partners under CKD assembly projects of our vehicles or insulation truck bodies in overseas market, we’d help the partners to design the workshop layout, a kit of professional advises and solution of whole set of production equipment, machines and all related tools, install the equipment and tools for local partners until they can manage the workshop regularly.
We also provide professional consulting service in refrigerated vehicle industry and other special-purpose vehicles, help clients to develop customized solutions according to their special requirements.
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